A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit direct observation of arrival and departure transfers conducted by the individual review of documentation such as passenger lists and baggage checklists completed by the individual use of case studies and problemsolving to assess ability to respond effectively to problems that occur during arrivals and departures use of case studies and problemsolving to assess ability to respond effectively to problems that occur during arrivals and departures written or oral questioning to assess knowledge of transport terminals baggage procedures and travel documentation review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.
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